Service Desk Engineer12 Month Contract (Initial)ChesterHybrid WorkingPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.We are happy to be recruiting ...
Data Centre Operations EngineerRole: Data Centre Operations EngineerSpecialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch AutomationType: Contract, 6+ MonthsLocation: South Wales (On-Site)IR35 Determination: Inside IR35Pay Rate: £250 - £280 per dayStart: ASAP / UrgentData Centre Operations EngineerCPS Group UK are delighted to be working with a leading organisation in Cardiff to appoint a ...
Interactive Voice Response IVR CX Designer£(Apply online only) per day Inside IR35 | Remote-First (1 day per month onsite) | Telecommunications & Customer ExperienceWe are supporting a leading UK organisation undergoing a significant transformation of its customer contact experience and are looking for an experienced IVR CX Designer to help redesign and optimise customer journeys across voice and conversational channels.This role will focus on improving the customer experience within a ...
Job Title: Voice Engineer Contract Length: 12 monthsLocation: ChesterWorking Pattern: 3 days per week in the officeAre you a skilled Voice Engineer looking for your next challenge? Join our dynamic team at an innovative organization where your expertise in voice services will be valued and utilized to its fullest! We are on the lookout for a talented Voice Operations Engineer who can support MS Teams and Cisco Enterprise Voice services and make a significant impact on our global voice ...
Site Manager - Water Infrastructure Project Central London 8-12 Week Contract - Starting in Mid July. Rate: Umbrella - CIS, dependent on experienceCarrington West is recruiting for two experienced Site Managers to oversee a high-profile water infrastructure project in Central London.We are looking for: ·1 x Day Shift Site Manager (12-hour shifts) ·1 x Night Shift Site Manager (12-hour shifts)Together, these positions will provide management coverage across a 24-hour operation. This is a unique ...
Role: Commercial Officer - SCContract Length: 120 days initiallyLocation: London, Croydon, Liverpool or Manchester (3 days/week on site - whichever is closest)IR35: InsideRate: £550/daySecurity Clearance: SCMinimum Re sector procurementContract ManagementSecurity Clearance: SCDeliverables engagement - planning; identification of required documents and their authors; recommendations; and engaging suppliers under a CCS Framework.procurement - production of documents needed for: the Invitation ...
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
We are actively looking for Team Leader for a growing call centre to join our client based in SwindonThis is a 12 months FTC with an opportunity to be extended for suitable candidatesKey Duties:* Line manage a team of Operators, providing day to day support and guidance* Run monthly 1 to 1s and keep performance and development plans up to date* Coach and quality check calls and emails, with clear feedback and actions* Monitor KPIs including service level, call abandonment, and call quality* ...
Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The RoleI am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time ...
Data AnalystLeicester (Hybrid working available)3 Month ContractFull Time Hours, Monday to FridayUp to £400 per day We’re recruiting for an experienced Data Analyst to join a fast-paced Leicester based company on a 3-month contract. This Data Analyst role is ideal for someone who enjoys working with high-volume data, identifying trends, and turning insight into meaningful operational improvements. This Data Analyst position will focus on real-time ...
