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Workshop Manager


Details:
Description:

Benefits:

Basic salary up to £40k

Annual bonus £15k

25 days leave

Company Pension

Job Purpose - Jaguar Land Rover Workshop Manager:

Manage the process of optimising workshop resources to meet agreed departmental budgets.

* Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.

Key Responsibilities

* Calculate and manage the effective use of workshop resources for the business.

* Monitor individual and workshop efficiencies to ensure key performance indicators are met.

* Plan the distribution of work amongst the team utilising available skills mix.

* Identify individual training and development needs.

* Manage liaison between workshop and service reception on customer vehicle progress.

* Manage workshop standards in accordance with brand standards requirements.

* Ensure understanding and adherence to the requirements of manufacturer service requirements and customer satisfaction indicators.

* Maintain and develop own skills and technical knowledge.

* Maintain safe working practices and abide by the working rules and standards of the business.

Policies

All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

Person Specification

Essential

* Proof of Right to Work in the UK.

Experience

Desirable

* Relevant manufacturer experience.

Skills & Knowledge

Essential

* Full UK driving licence.

* Smart appearance.

* Competency in numeracy, literacy and IT

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