Workplace Insights Analyst

Description:

Location: Stevenage (1-2 days per week onsite)

Duration: 12 month initial contract

Rate: £35ph UMB (Inside IR35)

Role details:
Our client, a prominent organisation within the Defence & Security sector, is currently seeking a Workplace Insights Analyst to join their team on a contract basis in Stevenage. The role involves working closely with Facilities Management teams to transform workplace, operational and system data into actionable insights that drive continuous improvement and enhance overall performance.

Key Responsibilities:

Workplace Insight & Analytics

Analyse workplace, operational and system data to identify trends, risks, and opportunities
Transform complex datasets into clear, meaningful insights
Develop dashboards and visualisations to support operational and strategic decision-making
Monitor KPIs and workplace performance measures

Continuous Improvement

Work with the System team to identify recurring themes and root causes
Provide evidence to support improvement opportunities
Measure the effectiveness of workplace improvements
Support benefits realisation activities

Systems & Data

Ensure the quality and integrity of workplace data
Collaborate with Systems colleagues to improve data capture
Develop reporting capabilities across FM Systems
Identify opportunities to automate reporting

Stakeholder Engagement

Translate technical information into business insights
Present findings to operational and senior FM leadership
Support evidence-based decision-making
Collaborate across Operations, Projects, Strategy, Property, and Finance teams

Performance & Reporting

Maintain FM dashboards
Produce regular performance reports
Develop new KPIs
Benchmark workplace performance where appropriate

What we are looking for:

Experience in analysing complex datasets
Proficiency in PowerBI
Advanced skills in Excel
Strong data visualisation abilities
Experience in data quality management
Strong problem-solving abilities
Aptitude for identifying trends and patterns
Experience in root cause analysis
Ability to turn data into meaningful recommendations
Excellent written and verbal communication skills
Ability to explain technical information simply
Experience in stakeholder engagement
Strong presentation skills

Desirable skills:

Experience in Facilities Management
Experience with IWMS (Planon desirable)
Knowledge of SQL
Experience in workplace analytics
Understanding of Lean/Continuous Improvement methodologies
If you are an experienced Workplace Insights Analyst with a strong background in the Defence & Security sector, we would love to hear from you. Apply now to join our client's dynamic team in Stevenage