Details:
- Job Type: Contract
- Job Status: Full-Time
- Location: Edinburgh
- Date: 1 day ago
Description:
Customer Service Advisor / Service Desk
Are you passionate about delivering outstanding customer service? We're looking for organised, positive, and customer-focused individuals to join our Wholesale Service Desk team.
You'll handle customer queries via phone and email, provide professional support, update systems accurately, and work collaboratively to resolve issues efficiently. Strong communication skills, attention to detail, empathy, and the ability to remain calm under pressure are essential.
This role is part time, working 19 hour week on the following schedule.
Monday 10:30am - 5pm
Thursday 11am - 5pm
Friday 10:30am - 5pm
If you're eager to learn, enjoy problem-solving, and can prioritise tasks effectively while delivering excellent customer experiences, we'd love to hear from you.
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy