Weekend Sales Assistant at Cellar Door

Description:

MDCV UK
MDCV UK has a vision to bring the finest English and Provençal wines to the UK market. We have a long history of producing award-winning Provence Rosé and English Sparkling Wines, with an extensive infrastructure, both in France and the UK. We will be the largest producer of wine in each of these regions by 2024, with a combined production of over 10 million bottles annually.
Our French estates span over 1,000 acres and are already established in many global markets, with sales of over 4 million bottles. In the UK, we are establishing the largest single vineyard site, based in Kent, and plan to be in full production from 2025.
As a business, we strive for innovation and use many cutting-edge techniques in our vineyards and winemaking. The ambition and scale of what we do allows us some of the most efficient operations in the world, while still producing high quality wine of award-winning standard.
We have a passion for sustainability and manage all our vineyards organically, while also employing pioneering techniques to minimise our impact on the environment, such as composting organic waste, harvesting rainwater and heating our sites using natural sources, such as ground source heat pumps.
While learning from our history and building for our future, we plan to revolutionise the English wine industry for the better.
Key responsibilities
Based predominately at Silverhand Cellar Door. Your role is essential in supporting the Tourism team to complete wine tasting and tours whilst completing wine sales.
Key responsibilities include:
* Getting customers interested in our products and brands
* Closing and processing sales of wine
* Upselling to increase sales value
* Operating the opening and closing procedures of the shop to ensure security and brand quality.
* Managing stock levels through stock counting and sampling off wine to ensure
* Keeping the shop presentable and tidy, keeping with our premium brand image.
Requirements
* Excellent (written and verbal) communication and administrative skills.
* Fluent in written and spoken English. French is an advantage, but not essential.
* Ability to work independently and complete assigned tasks within identified time frames.
* Organised, dependable and detail-oriented team player.
* A quick learner with an awareness of a high sense of urgency.
* A passion for Sales.
* Ability to work well under pressure.
* Full understanding of their company’s product catalogue and deals
* Customer service skills
* Approachable and friendly personality
* Excellent personal presentation and a professional attitude
* Clear communication skills
* The ability to resolve conflicts and deal with difficult customers
Advantage
* Previous retail, sales and/or hospitality experience
* An interest in the wine industry
Benefits
* Be part of an exciting and disruptive English Sparkling wine producer.
* 25 days annual leave per year plus 8 bank rata
* Generous staff discount.
* Option to transition to a permanent role at the vineyard itself
* Training will be provided