Warranty Administrator

Description:

Job Opportunity: Warranty Administrator in Newcastle ????
We're looking for a Warranty Administrator to join our team in Newcastle. If you have a keen eye for detail and strong organizational skills, this role is for you!
Key Responsibilities:

Handle all administrative tasks within the warranty department in line with company policies.
Review warranty reports with the line manager to find improvement areas.
Administer warranty policies to benefit the retailer, manufacturer, and customer.
Maintain accurate records of warranty submissions, credits, rejections, and customer contributions.
Ensure frontline staff correctly complete records when diagnosing warranty issues on vehicles.
Maintain relationships with staff, specialist repairers, and manufacturer representatives.
Inform relevant staff about recall campaigns and changes in warranty procedures.
Stay updated on all warranty procedures and documentation and support other staff members on warranty-related matters.
Skills and Experience:

Excellent communication and organizational skills.
Ability to work well under pressure.
Strong verbal and written communication skills.
Proficiency in computer systems, databases, word processing, spreadsheets, and audit processes.
Strong organizational and time-management skills.
High attention to detail.
Experience in the motor trade is advantageous.
Previous experience in a similar role is desirable.
Salary: £25,000 - £27,000, plus additional OTE.
Hours: 42.5 hours per week
Benefits:

30 days holiday (inclusive of Bank Holidays), plus an extra day off on your birthday.
Healthcare cash plan.
Employee vehicle-discount schemes.
Highstreet discounts.
Cycle to work scheme.
Eyecare vouchers.
Free flu jabs.
Internal and manufacturer training.
Ready to join our team? Submit your CV today!

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age