Details:
- Salary: £30,000 - 37,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Leeds
- Date: 7 hours ago
Description:
Aka Recruitment
are proud to be working with a fantastic
automotive business
to bring you this exciting
Warranty Administrator
position based in
Leeds
. Working within a busy and successful Aftersales Department, you will be joining an established team responsible for ensuring warranty claims are processed accurately and efficiently. Working
Monday to Friday 8am to 5pm
, you will be rewarded with a competitive basic salary ranging between
£30-37k
, excellent benefits and genuine opportunities for long-term career progression.
Job Duties Include:
Process and administer manufacturer warranty claims accurately and efficiently.
Ensure all warranty claims are submitted within manufacturer guidelines and agreed timescales.
Review job cards and repair documentation to ensure all required information is present before submitting claims.
Liaise with Technicians, Service Advisors, Parts Departments and Workshop Controllers regarding warranty-related repairs.
Maintain accurate records of all warranty claims, including approvals, rejections and outstanding submissions.
Investigate and resolve rejected or queried warranty claims, ensuring issues are addressed promptly.
Monitor warranty claim payments and follow up on outstanding or unpaid claims.
Ensure all warranty documentation complies with manufacturer requirements and dealership procedures.
Keep up to date with manufacturer warranty policies, procedures and technical bulletins.
Assist with warranty audits and provide supporting documentation when required.
Identify recurring warranty issues and communicate relevant trends to management.
Provide excellent internal and external customer service when dealing with warranty enquiries.
Support the wider Aftersales and Accounts teams with administration and reporting when required.
Requirements:
Previous experience within a
Warranty Administrator
or similar automotive Aftersales role is essential.
Strong understanding of automotive warranty processes and claims administration.
Experience within the Commercial side of the automotive industry is advantageous
Experience working within a dealership or automotive environment.
Excellent attention to detail and strong organisational skills.
Confident using computer systems and dealership management software.
Strong written and verbal communication skills.
Ability to work accurately under pressure and meet manufacturer deadlines.
Good problem-solving skills with a proactive approach to resolving rejected or disputed claims.
Ability to work effectively both independently and as part of a wider Aftersales team.
Full UK Driving Licence would be advantageous.
Reasons to Apply:
Join a well-established and successful automotive business
Competitive salary with excellent benefits
Monday to Friday working hours
Friendly and supportive Aftersales team
Ongoing manufacturer and internal training
Potential hybrid working option
Stable, long-term opportunity within the automotive industry
Opportunity to develop specialist knowledge within warranty and Aftersales
This is an excellent opportunity for an experienced
Warranty Administrator
looking to develop their career within a successful automotive business. If you have excellent attention to detail, enjoy working within a busy Aftersales environment and have a strong understanding of warranty administration, we'd love to hear from you.
To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference number is Aka3860