Warehouse Returns Operative

Description:

This role is essentially a warehouse returns operative / picker-packer position focused on processing returned accessories and props, checking stock, recording discrepancies, and supporting loss and damage investigations.

What the employer is looking for

Core duties

* Checking returned items back into stock

* Identifying missing, damaged, or incorrectly returned items

* Updating records and using computer systems

* Communicating with customers, sales teams, and production staff

* Labelling and coding stock

* Manual handling and warehouse work

* Supporting the Loss and Damage Manager

Key skills to highlight in an application or interview

1. Attention to detail

* Accurately checking returned items against records.

* Spotting missing or damaged stock.

2. Organisation

* Managing multiple returns efficiently.

* Keeping accurate records.

3. Communication

* Handling customer and internal queries professionally.

* Confident telephone and email skills.

4. Computer literacy

* Using stock control systems, spreadsheets, and email.

5. Ability to work independently

* Prioritising workload and meeting deadlines without constant supervision.

6. Physical fitness

* Comfortable with manual handling and standing for long periods.

Example interview answer

"Why are you interested in this role?"

I am interested in this role because it combines organisation, stock control, and customer service. I enjoy working in a fast-paced environment where accuracy is important. I have good attention to detail and am comfortable using computer systems to keep records up to date. I also work well independently and understand the importance of ensuring returned items are processed correctly so that stock is available for future customers.

Salary breakdown

* Annual salary: £28,089.10

* Hourly rate: £12.71

* Hours: 42.5 per week

* Schedule: Monday–Friday, 8:00am–5:30pm

* Location: NW10, near Stonebridge Park