Details:
- Salary: £13 - Annum
- Job Type: Temporary
- Job Status: Part-Time
- Salary Per: Annum
- Location: SR7 Seaham County Durham
- Date: 1 day ago
Description:
We are looking for enthusiastic, professional, and customer-focused Waiters and Waitresses to join the Food & Beverage team at our luxury 5-star hotel in Seaham, County Durham.As a member of our restaurant team, you will be responsible for delivering exceptional dining experiences, ensuring every guest receives attentive, personalised service in keeping with the high standards of a luxury hospitality environment.Whether serving breakfast, lunch, afternoon tea, dinner or private events, you will play an important role in creating memorable experiences for our guests.
Key Responsibilities
* Welcome guests in a warm, friendly and professional manner.
* Take food and beverage orders accurately and efficiently.
* Serve food and drinks to the highest standards of presentation and service.
* Develop a thorough knowledge of menus, ingredients, allergens, wine and beverage offerings.
* Provide recommendations to guests and answer menu-related questions confidently.
* Prepare and maintain restaurant tables to luxury standards before, during and after service.
* Ensure all guest requests are dealt with promptly and professionally.
* Process bills and payments accurately using the hotel's point-of-sale system.
* Maintain high standards of cleanliness, hygiene and food safety throughout all service areas.
* Work closely with the kitchen and bar teams to ensure smooth and efficient service.
* Assist with private dining, weddings, conferences and special events as required.
* Always represent the hotel with professionalism, courtesy and attention to detail.
Essential Requirements
* Previous experience in hospitality, restaurant or customer service is desirable but not essential, as full training will be provided.
* Passion for delivering exceptional customer service.
* Excellent communication and interpersonal skills.
* Smart, professional appearance with a positive attitude.
* Ability to work efficiently in a busy, fast-paced environment.
* Strong teamwork skills with a willingness to support colleagues.
* Flexible approach to working hours, including evenings, weekends and bank holidays.
* Good attention to detail and commitment to maintaining the highest service standards.
What We Offer
* Competitive pay of £12.71 per hour.
* Full-time and part-time opportunities available.
* Full training and ongoing development.
* Uniform provided.
* Opportunity to work within a prestigious luxury 5-star hotel.
* Friendly, supportive team environment.
* Career progression opportunities within the Food & Beverage department and wider hotel operations.
Hours of Work: Full-time and Part-time positions available, including evenings, weekends and bank holidays on a rota basis.
6:30am - 3:30pm
12:00pm - 9:00pm
3pm - 12:00am