Voids Manager

Description:

Senior Supervisor/Voids Manager

Winchester

52,000

Tier 1 Maintenance Contractor

Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works.

Key Responsibilities

Operate and lead the contract to meet performance, delivery, quality, and margin targets
Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality
Own the financial performance of the contract - turnover, margin & profitability
Lead, motivate and continuously develop a high performing, multi-disciplinary team
Ensure full compliance with Health & Safety, SHEQ, and contractual obligations
Drive customer satisfaction and manage complaints swiftly and effectively
Deliver KPI performance and produce clear weekly and monthly performance reports
Build strong collaborative relationships with clients, commercial teams, and internal stakeholders
Identify and support opportunities for contract growth and new business
Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing

People Responsibility

Leadership of:

Supervisors
Multi Skilled Engineers
Supply Chain Partners
Schedulers / Planners
Administrators

Knowledge & Experience

Strong understanding of housing maintenance & social housing
Proven commercial and financial acumen
Experience managing responsive maintenance contracts
Knowledge of KPI management and SOR codes
Experience mobilising and managing contracts

Qualifications

HNC (or equivalent) in Construction or related discipline
Minimum 3 years' experience leading a successful unit/contract
SMSTS or IOSH qualification

Senior Supervisor/Voids Manager

Winchester

£52,000

Tier 1 Maintenance Contractor