Details:
- Salary: £40,000 - 50,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: St Helens St. Helens
- Date: 1 week ago
Description:
Vehicle Damage Assessor / Controller
Role Overview
You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered. There will be opportunity to develop a long worthwhile career with great benefits.
We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet.
This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.
Key Responsibilities
Damage Assessment & Technical Evaluation
* Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards
* Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities
* Evaluate whether repairs are safe, compliant, and cost-effective
* Review supplementary damage discovered during disassembly and update repair plans accordingly
Repair Coordination & Liaison
* Liaise with third-party body repair facilities to coordinate repairs and timelines
* Manage communication between repairers, internal teams, and suppliers
* Monitor repair progress and ensure agreed turnaround times are met
* Support workflow management by coordinating parts ordering, job progression, and repair sequencing
Cost Control & Decision Making
Ensure repair decisions are cost-effective and transparent, Balance safe repair practices with business needs, insurer policies, and customer expectations, Review repair estimates and authorisations .
Skills & Experience Required
Essential
* Experience in vehicle damage assessment, bodyshop, or repair control
* Strong knowledge of vehicle repair methods and damage assessment
* Ability to liaise confidently with repairers and suppliers
* Good organisational and time-management skills
* Strong attention to detail
* Full UK driving licence
Desirable
* Experience within vehicle rental, fleet, or accident management
* Knowledge of ADAS systems and modern vehicle technologies
* Estimating system experience (Audatex / GT Motive / similar)
* Mechanical knowledge or bodyshop background
Personal Attributes
* Proactive and solution-focused
* Strong communication skills
* Commercial awareness
* Team player with independent working ability
* Calm under pressure
Salary & Benefits
Competitive salary Bonus Scheme
Free Annual MOT
Discounted Vehicle Repairs
5% Employee Pension Contribution
Friendly Family-Run Working Environment
Job Type
Full-time
Permanent
Monday – Friday (with occasional flexibility if required)