Details:
- Salary: £27,144 - 28,500 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Horley Surrey
- Date: 3 weeks ago
Description:
The Role
As a Yard Operative and Van Driver, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.”
A Yard Operative / Van Driver will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.
The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.
About you
You'll need to be someone who isn't afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you're someone who is happy to get stuck in, then we'd love to hear from you.
A forklift truck licence and Category B Driving License is essential for this role.
Working hours for this position - Monday to Friday and alternate Saturday's = 44.5 hours per week.
Key Accountabilities:
Accurate picking of products, checking quality and quantity prior to packing & loading.
Ensure that stock is replenished, rotated and merchandised
Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
Accurate completion of all paperwork.
Provide Customers & Suppliers excellent service and attention in the Yard.
Unloading and checking of all received deliveries into yard from either customer or supplier.
Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
Maintain Yard Standards in line with yard audit criteria.
Correct reporting and management of any damaged or compromised products or materials.
Assist in the company stock
Maintain the yard to a high standard of tidiness and cleanliness
Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
Correct and Safe use of all mechanical equipment and machinery
Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
Carry out any other reasonable task as requested by your line manager.
Cultivate and maintain exceptional standards of customer service and ensure company Best Practice, Standards and Company Policies are met
Build rapport, be polite and courteous to customers
Be vigilant to prevent loss of product by theft etc
Drive in accordance with the law, safely and courteously
Comply with current legislation
Ensure safe and efficient loading and unloading
Cultivate and maintain exceptional standards of customer service and ensuring company Best Practise, Standards and Company Policies are met
Be vigilant to prevent loss or damage of product and vehicle
Requirements:
Holds a full valid category B driving license (essential)
Has previous van driving experience working in a builder's merchants (essential)
Previous experience working in a Yard at a Builders Merchants (essential)
A Live and Valid Forklift License (essential)
Up to date forklift training certificate
A positive & approachable attitude
Good product knowledge within the Industry
Demonstrates a positive and friendly attitude
Will promote and adhere to the company's cultures, values and professionalism
Holds excellent interpersonal skills and confidence
Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
Excellent communication skills, attention to detail and methodical
Ability to work under pressure, be self-motivated and adaptable
Excellent time management skills
Package:
* Salary range from £27,144 - £28,500 depending on experience
* 23 Days Holiday + Bank Holidays
* Competitive / negotiable salary
* Pension Scheme
* Death In Service Scheme
* Employee Assisted Programme