Details:
- Salary: £35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Royston
- Date: 1 week ago
Description:
LB276 - UPS Service Manager
Location: Royston/M4 corridor
Salary: £35,000
Overview:
As a UPS Service Manager, you will play a key role in maintaining our strong reputation with our customers.
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsibilities:
Run the operations from receiving an order to dispatching the goods to the customers
Check delivery of inbound goods.
Managing the Delivery notes and emailing them to customers
Coordinating shipments and tracking invoice payments
Coordinating delivery schedules with our couriers and drivers
Monitor the level of inventory and report issues to management.
Oversee the management of goods for dispatch, including the required documentation and shipping labels.
Liaising with customers on delivery/visit schedule
Ensure Company Quality Engineering standards are kept
Conduct Site surveys to assess the work required to enable Quotations, Risk and Method creation and project planning.
Reviewing/storing technical reports and data.
Highlighting further site actions if required
Completing paperwork relating to site visits
Completing personal expenditure claims including, cash expenses, mileage logs and other expenses.
Showing initiative in the generation of income for the company.
Resolving any problems with the team, plans and budget to ensure that the project flows smoothly
Skills and Qualifications:
Strong Verbal and written communications Skills
Ability to act promptly and with intention to make things happen efficiently and effectively
Demonstrated ability to work well in collaborative environment and to communicate effectively with clients and end users
Self-directed/motivated
A Strong command of Microsoft Word and Excel
Commitment to providing great customer service with strong organisational skills
A proven track record of strong customer service working within a face-to-face customer service environment
Adaptable to changing situations
Flexibility as required
Service Delivery Focused
Commercial Awareness
Due to the nature of the role, we will require you to have a full UK driving licence
2 Years experience within the UPS and standby Battery systems environment
Location: Royston/M4 corridor
Salary: £35,000