Turf Service Team Leader

Description:

Mego are very proud to represent British Farming in the South West! Do you want to Lead a Skilled Service Team with One of the South West's Leading Agricultural & Groundscare Dealers, representing world-class brands and supporting customers across Devon, Cornwall and Somerset?

Are you an experienced service professional ready to take the next step in your leadership career? We're interested in candidates who are organised, customer-focused, and capable of leading a high-performing team.

My client are looking for a proactive and motivated Turf Service Team Leader to lead our busy Exebridge workshop. This is an exciting opportunity to combine your technical expertise, customer focus, and leadership skills in supporting our technicians, delivering exceptional service to customers, and ensuring our workshop operates safely, efficiently and profitably within a respected John Deere dealership that continues to invest in its people and future.

Key responsibilities include:

Leading and motivating a team of skilled service technicians
Planning and allocating workshop workloads to maximise efficiency
Managing customer service enquiries and providing effective solutions
Ensuring work is completed to company and manufacturer standards
Controlling workshop performance, productivity, and quality
Supporting technician development and continuous improvement
Promoting aftersales products, service plans, and customer support solutions
Maintaining accurate workshop administration and job records
Ensuring compliance with company policies, health & safety requirements, and industry best practiceYou'll ideally have:

Previous experience in a Service Team Leader, Workshop Controller, Service Supervisor or similar role
Strong technical knowledge within agricultural, groundscare, machinery, plant or related sectors
Excellent organisational and planning skills
The ability to multitask, prioritise workloads and make informed decisions under pressure
Exceptional communication and customer service skills
Experience managing or mentoring team members
Confidence with workshop management systems and general IT applications
A full UK driving licence
A positive, solutions-focused approachBenefits Include

Up to 35 days holiday including Bank Holidays
Company pension scheme
Life assurance
Staff discount programme
Company social events
Eye care voucher scheme
Ongoing training and development opportunities
Career progression within a growing dealer networkFor more information please (url removed)