Travel Sales Manager


Details:
Description:

Sales Manager – Travel Industry

Do you have sales experience within the travel industry and the ability to motivate your own team?

Our client is seeking a dynamic, highly driven and focused person who loves sales and can demonstrate and motivate their team to achieve daily KPI’s. Selling a dream holiday is the first part of the customer experience. We are looking for a natural born communicator who can inspire and share great customer skills with their team.

About the Travel Sales Manager Role:

* Basic salary of £47K + 5% profit share bonus annually. £50k salary upon completion of probationary period + great benefits including free or subsidised travel

* Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.

* Shift patterns on a rota basis between 8.45am-8pm, including weekends

* Permanent role

* Based in Royal Wootton Bassett (car parking on-site)

Typical activities

* To oversee, manage, lead and motivate the sales team ensuring daily performance targets are achieved.

* Keeping up to date with products and competitors

* Collecting customer feedback and market research

* Feedback to the Product department on calls received and obstacles which you have had to overcome.

* Reporting on staff attendance, absence and address any concerns as they arise

Skill Set Required:

Essential

* Experience within Travel Industry

* Compiling and analyzing sales figures – daily, weekly and monthly

* Collecting customer feedback and market research

* Constantly evaluate success of Sales team through call listening and feedback on progress

* Monitoring individual’s & team’s performance and motivating them to reach targets.

* Implement change when new strategies delivered by the business.

* Always maintain a high motivational and positive Atmosphere within the sales office.

* Ensure highest level of customer service provided to deliver exceptional customer journey.

* Be able to demonstrate open, sell and close in line with company expectations and sales structure training and ensure staff can do the same.

* Proven track record in delivering results with the ability to deliver robust solutions.

* Resilient, excellent communication skills both written and verbal, with strong people skills.

* Ability to motivate, inspire and develop others, leading by example.

* A confident, strong, friendly personality

* The ability to be flexible, decisive and quick thinking.

* Self-motivated with a positive outlook, and a clear focus on high quality and business profit

* Able to work extended hours on occasions when required.

* Ability to work under pressure.

* Must be adept in use of MS Office 2000 or later, particularly Excel and Word, Internet and email.

* Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations

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