Travel Consultant - Manchester

Description:

Travel Consultant – Music & Entertainment

Manchester | £32,000–£33,000 + benefits | Galileo or Amadeus | Office/Hybrid

An exciting opportunity to join a growing Travel Management Company arranging travel for clients across the music and entertainment industry.

This could suit an experienced Travel Consultant who has worked with group travel and flights through a GDS, or a Tailormade Travel Consultant who is used to arranging complex travel, dealing with changes and emergencies and working flexibly around their clients.

You don’t necessarily need previous music touring experience. I’m looking for someone with the right attitude, flexibility and drive to learn the touring side of the business. A genuine interest in music, bands and the entertainment industry would be a real advantage.

Travel Consultant duties

Booking flights and other worldwide travel arrangements for music and entertainment clients

Working with group travel and managing flight bookings through a GDS

Changing and amending itineraries and dealing with last-minute requests

Managing travel problems and emergencies calmly and efficiently

Liaising with clients, tour managers and suppliers to make sure travel arrangements run smoothly

Taking ownership of issues and seeing them through to resolution

Providing excellent customer service, even when things become busy or plans change at short notice

Experience required

Experience booking flights using a GDS such as Galileo or Amadeus

Group travel experience involving flights would be highly desirable

Alternatively, strong Tailormade Travel or Travel Consultant experience involving complex worldwide travel

Experience dealing with changes, disruptions, emergencies or last-minute client requests

Excellent customer service and communication skills

A positive, can-do attitude with the ability to stay calm under pressure

A genuine interest in music, bands or the entertainment industry would be a real advantage

Most importantly, you’ll need to be flexible, adaptable and willing to do what is needed to get the job done

Additional information

Working between 8.30am and 6.30pm on a small shift pattern:

Flexibility is essential. This is not a typical 9–5 corporate travel role and shifts can sometimes overrun depending on what is happening with clients and tours.

You’ll need to be comfortable working in an environment where things can change quickly and where getting the job done is more important than simply finishing when your scheduled shift ends.

£32,000–£33,000 salary plus excellent benefits, bonuses and incentive payments

Good opportunities for career progression

The opportunity to work with major names across the music and entertainment industry and be involved in travel for tours around the world

Office-based initially, with hybrid working available following successful completion of a 3-month probation period

If you’re an experienced Travel Consultant, Group Travel Consultant, Tailormade Travel Consultant or Business Travel Consultant with strong flight and GDS experience, and you’re looking for the opportunity to move into music and touring travel, I’d love to hear from you.

Call Kelly on (phone number removed) quoting KR60946 and email your CV to