Transport Supervisor

Description:

Transport Supervisor
Northolt
£36000
Full Time | Monday–Saturday (5 days per week)

This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times.
The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software.
Key Responsibilities
Driver Management

Manage and optimise driver schedules and daily workloads
Monitor driver performance including speeding, harsh driving, and penalties
Support driver wellbeing, productivity, and performance standards Compliance & Transport Operations

Ensure compliance with all transport regulations, driver hours, and licensing requirements
Monitor CPC certification and legal documentation
Oversee vehicle checks, servicing schedules, and maintenance requirements Routing & Delivery Optimisation

Manage daily van routing using MaxOptra or similar routing software
Maximise vehicle capacity and delivery efficiency
Ensure all transport paperwork is completed accurately Reporting & Performance Monitoring

Produce KPI and operational performance reports
Monitor delivery efficiency, driver hours, and vehicle conditions
Identify opportunities for operational improvement   
Incident & Customer Management

Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues
Work closely with Customer Service teams to resolve delivery concerns quickly and professionally Leadership & Team Development

Support onboarding and training of new drivers
Lead by example with professionalism, organisation, and strong work ethic
Assist with change management and continuous improvement initiatives
Provide cover for the Warehouse Manager when required Skills & Experience Required

Proven supervisory experience within transport, logistics, or warehouse operations
Essential experience using routing software such as MaxOptra
Strong understanding of transport compliance and regulations
Excellent communication and customer service skills
Ability to prioritise and work effectively under pressure
Strong leadership and team development abilities
Experience with reporting, KPI analysis, and health & safety monitoring   
Working Hours

8.5 hours per day (including 1 hour unpaid lunch)
Core hours are mainly 06:30–16:00
Shift patterns will fluctuate between:
05:00–15:30
08:00–17:30
Benefits
Pension, Cycle to work scheme, Employee discount, Enhanced maternity leave, Enhanced paternity leave, Parking, Health & Wellbeing programme, Referral programme, Sick pay, Company events