Transport Supervisor

Description:

A fantastic opportunity has arisen for an experienced Transport Supervisor to join a growing and successful company based in the Suffolk area.

This is an excellent opportunity for a motivated and driven logistics professional looking to take the next step in their career and play a key role in overseeing the day-to-day transport operation. Working within a fast-paced environment, you will be responsible for coordinating transport activities, supporting operational efficiency and ensuring a consistently high level of service is delivered to customers.

Key Duties & Responsibilities Include:

* Supervise and coordinate the day-to-day transport operation to ensure shipments and deliveries are completed safely, efficiently and within agreed timeframes.

* Liaise closely with hauliers, drivers, warehouse teams and internal departments to ensure the smooth movement of goods.

* Allocate and coordinate transport requirements, ensuring resources are utilised effectively.

* Monitor transport schedules and proactively address any delays, issues or operational challenges.

* Use transport and logistics software to book, manage and track shipments.

* Ensure transport activities are carried out in accordance with company procedures, customer requirements and relevant industry regulations.

* Support the management of transport costs, identifying opportunities to improve efficiency and maintain cost effectiveness.

* Provide guidance and support to the wider transport team, helping to maintain high operational standards.

* Respond promptly to customer and internal enquiries, providing effective solutions and maintaining excellent communication throughout.

* Identify opportunities to improve transport processes, efficiency and service levels.

* Deliver a consistently high standard of customer service within a fast-paced logistics environment.

Skills & Experience Required:

* Previous experience within the logistics, transport or haulage industry, ideally within a supervisory role

* Strong understanding of transport operations, planning and delivery processes.

* Experience using transport management systems (TMS), logistics software or similar industry-specific systems.

* Excellent organisational and time-management skills, with the ability to prioritise workloads effectively.

* Strong communication and interpersonal skills, with the confidence to liaise with hauliers, drivers, customers and internal teams.

* A proactive, positive and solutions-focused approach to work.

* Ability to remain calm and make effective decisions when working under pressure.

* Strong attention to detail with a focus on operational efficiency, compliance and customer service