Details:
- Salary: £40,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Slough Berkshire
- Date: 12 hours ago
Description:
Operations Manager – Transport & Logistics
Location: Colnbrook
Salary: From £45,000 per annum, dependent on experience
Contract: Full Time, Permanent
Reporting to: Operations Director
We are recruiting an experienced Operations Manager to join a well-established transport and logistics operation in Colnbrook.
This is a hands-on leadership role within a busy 24/7 operation. You’ll be responsible for day-to-day performance, driver management, customer service and compliance, while helping to create a positive and professional working environment.
A key part of the role is driver engagement. We’re looking for someone who will be visible within the operation, build strong relationships with drivers and lead with a fair, consistent and approachable management style.
The Role
* Lead the day-to-day transport operation and maintain service levels
* Manage, support and develop drivers and operational team members
* Build strong relationships with drivers through regular face-to-face engagement
* Improve driver engagement, performance and retention
* Manage performance concerns, probation reviews and development plans
* Monitor schedules, orders and KPIs to identify and resolve issues
* Maintain strong customer relationships and handle escalated queries
* Improve operational efficiency, service and profitability
* Ensure compliance with GDP, ADR and CAA requirements
* Manage deviations, non-conformances and corrective actions
* Maintain high standards of health, safety and security
About You
* Previous management experience within transport, freight or logistics
* Strong knowledge of transport operations, vehicle compliance and driver management
* Proven experience managing and developing drivers and operational teams
* Confident handling difficult conversations and performance issues
* Strong customer service and communication skills
* Organised, commercially aware and comfortable working in a fast-paced environment
* Good analytical and problem-solving skills
* Confident using Microsoft Office
* Flexible, proactive and willing to take ownership
What's on Offer
* Salary from £45,000 per annum
* Company pension
* Health and wellbeing programme
* Free on-site parking
* Canteen
* Referral programme
* Permanent position with genuine responsibility and scope to make an impact
This is a great opportunity for an experienced Transport or Logistics Operations Manager looking for a hands-on leadership position where they can make a real difference to the team and operation.
Apply today for immediate consideration