Details:
- Salary: £10.68 - 11.97 - Hour
- Location: Trafford Park
- Date: 2 weeks ago
Description:
Our client based in Trafford Park is looking to recruit a Transport Customer Service Specialist on a Temporary 12-month contract starting 3rd June 2024.
Duties:
Manage customer-related calls (inbound & outbound)
Raise work orders, ensure accurate coding, check maintenance history, validate & authorise additional work, follow up on pending work orders
Cost control, secondary warranty, warranty ID & management, challenge maintenance cost, negotiating with vendors &/or suppliers.
Accurate follow-up on rebill process, obtain purchase order & apply customer markups
Ensure service pricing is in line with vendor pricing
Parts management
Reservations
Contract maintenance
Requirements:
Minimum of 2 years of relevant working experience in a Transport administrative/customer service or similar role
Computer skills: average knowledge of MS Office applications
Able to work under pressure; stress-resilient
Self-motivated.
Working Mon - Fri 45hrs per week (7 am - 4 pm / 8 am - 5 pm / 9 am - 6 pm) Hybrid working on a weekly rotational basis (1 week in office / 1 week working from home) or working 3 days in the office and 2 days at home. You will be required to work 100% office-based for the first 3 months, working 8 am - 5 pm.
Only applications that have the Right to Work in the UK will be considered