Details:
- Salary: £28,282 - 31,364 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: EX2 Exeter Devon
- Date: 1 week ago
Description:
Full Time 37 hours per week
Are you someone with a can-do attitude who is motivated and looking to find a role in a friendly and supportive team at Devon County Council? If so, you could be the person we are looking for to join our team. We arrange non-emergency patient transport for eligible people, registered with a Devon GP, to attend hospital appointments both locally and across the country.
Patient Transport Advice Service (PTAS) is working in partnership with NHS Devon and Devon Partnership Trust to ensure those people who need support are enabled to attend medical services on suitable and safe transport.
In this role you will be speaking daily to patients, their carer’s, NHS professionals and DCC colleagues to source information regarding the patient and ensure we have all the details we need to assess their eligibility to NHS funded transport.
For those not eligible for NHS funded travel, you will provide information and advice on transport options (including public transport) to enable patients to make their own safe travel plans.
As well as the transport booking and advice functions, you will be involved in various projects, meetings, reporting, hospital visits and training.
Experience of a busy working environment with an ability to prioritise and multitask is essential. On a daily basis you will be checking a persons eligibility, booking transport, planning, tendering and awarding contracts.
You will be using a range of Microsoft systems including Teams, Outlook, Excel, and SharePoint, as well as several bespoke systems for transport provision, therefore good IT skills and a confident phone manner are essential.
PTAS may be able to accommodate agile working, with a combination of working from from home and in the office at County Hall (Exeter).
For training purposes, it is expected you will be available to work in the office daily for at least the first few weeks of employment. After that, there is a minimum requirement to be in the office at least two days a week and attend for training and meetings as required.
Please click Apply Now to see further information.
* DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
* Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
* We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
* This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
* Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
* For more information about Working for Devon please visit our Working for Devon page