Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Horncastle Lincolnshire
- Date: 4 days ago
Description:
Polypipe Civils & Green Urbanisation, are a leading manufacturer of water management solutions, surface water drainage products, and cable protection systems, these sit alongside our Green Urbanisation offering, providing a full solution for water management. With a large proportion of our products made from recycled materials sustainability sits at the heart of all we do.
Role: As a Transport Administrator successful candidate will be Responsible for the despatch of the drivers and subcontractors’ paperwork, with providing the highest level of customer service.
Working Hours: Monday - Friday,
Rotational Shift:
06:00 - 14:30
13:30 - 22:00
Responsibilities:
* Engage with all external customers by communicating in a friendly and professional manner ensuring that they are left with a lasting positive impression of our delivery service.
* Answering and responding to all incoming calls in a prompt and polite manner.
* Ensure that any external customer’s queries or concerns are dealt with in a professional, friendly, and courteous manner, following the relevant company guidelines.
* Ensure inbound/outbound paperwork is completed promptly and accurately.
* Booking in of external collections
* Responsible for checking haulier invoices
* Undertake administrative and filing duties to meet needs of Transport Administration.
* Participate as an effective and willing team member in order to achieve individual and team goals.
* Ensure that the Health and Safety of yourself, Customers and Colleagues is not at risk, by taking all reasonable steps to ensure safety in the workplace.
* Adhere to all Company policies and procedures.
Requirements:
* Geographical knowledge
* Knowledge of drivers hours, regulations and legislation would be desirable but not essential
* A good standard of PC Literacy
* Able to accurately complete paperwork
* Proven ability to work well within a team
* Previous administration experience would be advantageous but not essential
* Previous experience working in Transport Environment
Benefits:
* 25 days holiday entitlement plus bank holidays.
* Save as you earn Sharesave Scheme
* Contributory pension scheme
* Life assurance (linked to pension scheme membership)
* Free flu vouchers
* Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
* Staff discount on all Genuit Group products
* Free on-site parking