Training Team Leader

Description:

We are looking for a Training Team Leader to provide management support to the instructor team, ensure continuous development through delivery of upskilling, mentoring and one to one support.

The Team Leader will provide operational support to the South training team, maintain good working relationships with the LSM’s for their training centre portfolio and work with the Head of External Training to drive business efficiencies ad revenue growth.

In return you will receive a Competitive salary, company car & fuel card, 25 days annual leave plus bank holidays, inclusion in the Westfield Health Cash Plan, Auto Enrolment Pension scheme and Lifestyle benefits - discounts on selected high street stores. 

Main Duties include:

Conduct regular one2one’s, appraisals and IQA’s in line with HR policy and skills matrix

Maintain good working relationships with our location services managers, providing regular training centre audits and ensuring good practises are maintained

Perform monthly desk top audits in line accrediting body standards

Attend monthly PRM meetings and present team performance

Report and measure team & individual performance in line with business KPI’s

Host a monthly team meeting to present business updates, key focus areas and updates

Deliver training courses to delegates across the region with extensive travel across multiple sites

Be an ambassador for quality health and safety including the well-being of customer where required

Ensure all courses are carried out to the criteria required by external awarding bodies

Drive compliance of paperwork as required by external awarding bodies and upload to the governing body once the course has been completed

Responsible for providing training at the required standards of the business and external bodies

Direct any leads to relevant sales teams

Prepare and deliver training as required.

Assist with any formal audits / verification as required.

Assist with planning and arrangements as required.

Undertake training assessments and complete documentation, within the relevant service level agreement

Maintain up to date and easily accessible training records

Compile and complete a record demonstrating a minimum of 30 hours Continuing Professional Development

As Training Team Leader you will be:

Motivational Leader

People management skills

Experience with upskilling and mentoring

Good problem solver

Passion to drive activity and a keen eye for business improvements

Teacher / trainer the trainer certificate such as award in education and training

Trainer the Trainer certificate in the courses that are being delivered

Assessor certificate (desirable)

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

Excellent communication and leadership skills

Ability to plan, multi-task and manage time effectively

IPAF Instructor qualification

Driving Licence

First Aid Certificate

Excellent communication skills

Flexible with travel

Excellent presentation skills