Training Administrator

Description:

TRAINING ADMINISTRATOR
Job type: Permanent
Hours: Monday- Friday 9:30am- 2:30pm (Term-time only)
Location: Workington
Salary: £12-£13.50/hr. (Experience Dependent).
We are delighted to be recruiting for a Training Administrator on behalf a highly respected and long-established Cumbrian family led SME specialising in the delivery of accredited training courses UK wide.
The role
You will be responsible for supporting the business, tutors and learners to achieve exceptional learning outcomes by providing a proactive, accurate and timely administration function.
Key responsibilities
* Successfully executing high quality administrative support across all areas of work
* Managed and efficient ordering of resources and textbooks and production of high-quality course materials for each training course in timely way
* Effectively handling learner enquiries in a time sensitive manner and responding in a consistent and professional way with accurate course information
* Accurately booking learners onto courses, using strong attention to detail monitoring learner progress and escalating risks, opportunities and problems without delay
* Update details on CRM in an accurate, timely and confidential manner
* Accurate handling and responding to all telephone messages using proactive communication
* Producing high quality and accurate written communications, letters, documents, messages, e-mails and reports as and when required or requested
* Any other duties as directed or required which fall within skill set and abilities of the post holder from time to time and as needed
Skills/Experience
* Experience in a training or learning environment would be an advantage.
* Proven experience in similar environment desirable
* Previous work with confidential data
* Strong administration experience in office environment essential and in a training environment, highly desirable
* Successful use of office management systems and procedures
* Working knowledge of office equipment, such as printers, telephone systems, ICT, CRM systems
* Strong proficiency in MS Office
* Excellent time management skills
* Attention to detail and problem solving ability
* Excellent written and verbal communication skills
* Strong organisational skills with the ability to multi-task
Apply today or for more information, please call Jason on (phone number removed)
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