Details:
- Salary: £24,000 - 26,000 - Annum
- Location: Poole
- Date: 1 month ago
Description:
This is an exciting opportunity for someone who is looking to start a rewarding career and passionate about technology, possess strong problem-solving skills, and eager to develop their technical expertise within a dynamic technical support team
As a Trainee Technical Support Operator you will be an integral part of our technical support team, responsible for providing assistance to customers encountering technical issues with our products or services.
This role is base din Poole, working a day shift and paying £24-26,000pa.
The responsibilities for the successful Trainee Technical Support Operator:
Customer assistance and diagnosing technical problems, guiding them through and troubleshooting
Maintain detailed customer records
Escalating issues when necessary
Learning the products in depth
Educate customers on product usage, features, and best practices to enhance their overall experience.To be considered for this Trainee Technical Support Operator:
Be able to demonstrate strong technical knowledge and expertise
Qualification in computer science or IT would be advantageous
Excellent problem solving skills and the ability to communicate technical information clearly and concisely
Good customer service skills Benefits for the successful Trainee Technical Support Operator:
Permanent contract & rewarding career journey with training
25 days holiday + BH
Company pension
Private Medical Please apply with your CV today and Yasmin call you to discuss further