Details:
- Salary: £26,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Edinburgh City of Edinburgh
- Date: 4 days ago
Description:
Trainee Account Manager
???? Edinburgh or Fife
???? Up to £30,000 DOE
???? Full-Time | Permanent
We’re recruiting for a Trainee Account Manager to join a well-established and growing business within the commercial catering sector.
This is a great opportunity for someone from a customer service, sales, account coordination or client-facing background who is ready to take the next step into Account Management.
You don’t need to already be an Account Manager – we’re looking for someone confident, organised, commercially minded and great with customers who wants to learn and develop.
The Role
* Build and maintain strong relationships with a portfolio of customers.
* Act as a key point of contact for customer enquiries and ongoing requirements.
* Prepare and follow up quotations, proposals and customer communications.
* Coordinate with internal teams to ensure projects, services and customer requests are delivered on time.
* Handle customer queries and resolve issues professionally.
* Identify opportunities to grow and develop existing accounts.
* Support renewals, pricing reviews, upselling and cross-selling.
* Maintain accurate customer records, activity notes and pipeline information.
* Work closely with sales, operations, finance, procurement and service teams.
* Ensure customer actions and commitments are followed through from start to finish.
What We’re Looking For
* Strong communication and relationship-building skills.
* Confident and professional when dealing with customers.
* Excellent organisation and ability to manage multiple priorities.
* Good commercial awareness and an interest in developing this further.
* Proactive approach to problem solving.
* Strong attention to detail.
* Comfortable using Microsoft Office and learning CRM/business systems.
* Ability to work independently and as part of a wider team.
Previous experience within customer service, sales, account coordination, hospitality, commercial catering, facilities, equipment, construction or another B2B environment would be beneficial.
What’s on Offer?
✅ Salary up to £30,000 DOE
✅ Based in Edinburgh or Fife
✅ Full-time, permanent position
✅ Training and ongoing development
✅ Genuine opportunity to progress within Account Management
✅ Join an established and growing business
If you’re great with customers, commercially minded and looking for an opportunity to develop into an Account Manager, we’d love to hear from you