Trade Counter/Warehouse Operative

Description:

Our client in the Denton area are looking for a trade counter/warehouse operative to join their team.

Working hours are Monday - Friday 8am-5pm

The Role:

The main role of the Trade Counter Service Assistant is to focus on delivering exceptional customer service to the clients within the Trade Counter, whilst supporting all aspects of the sales activities within the department and providing assistance to the TC Manager

Main Duties:

Providing face to face customer service
Placing orders on the Access Supply Chain system for customers
Ensure customer's order are processed efficiently and within timescales set
Taking cash and card payments over the Trade Counter
Ensure the accuracy of the Daily Sales Spreadsheet
Ensure the accuracy of the recording of all type of sales orders (Cash, Credit Card, Accounts and others)
Fulfil all elements of customer orders
Picking orders in the Warehouse
Checking orders against paperwork prior to despatch
Ensure the relevant paperwork is provided with customers' orders
Work to deadlines as set out by the Trade Counter Manager
Liaise with all other departments
Vehicle loading/Unloading
Promote and drive product and Trade Counter Incentives to ensure maximum sales and exposure
Ensure high levels of housekeeping are maintained within the Trade Counter at all times
Ensure the returns area is managed in-line with health and safety procedures
Ensure you are presentable at all times in-line with company uniform policy
Assist in developing/building strong customer relationships
Keeping the Trade Counter always stocked and tidy and helping customers at all timesCandidate specification:

Possess a passion for customer service excellence
Ability to work as part of a team
The ideal candidate will have some warehouse experience
Numerate and possess basic IT skills
Ability to work un-supervised at times
A strong work ethic and the ability to deliver under pressure
Effective problem solver
Ability to multi-task, prioritise a busy workload and use initiative
Able to show a willingness to learn about the businessEssential

Experience of working in a Trade Counter environment/sales environment/warehouse environment
Working within a warehouse environment
Educated to GCSE Standard or aboveDesirable

Experience in the KBB industry
Product knowledge relating to component and complete kitchens
Experience of using Access Supply Chain
Experience/knowledge of 'adding value' and 'upselling' to customer's salesMajor Recruitment acts as an employment agency for permanent recruitment & employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, privacy policy and disclaimers which can be found at Major Recruitment website

INDTM