Tour Guides and Retail staff

Description:

Challenge-trg are looking to employ a number of Tour Guides and Retail staff to work a minimum of 6 hours per week at The Royal Mint Experience in Llantrisant South Wales, CF72 8YT.

You will be required to be flexible and be able to work between Monday to Sunday, including evenings, on a Rota based system.

The Royal Mint Experience are looking to fill multiple positions both in leading guests on Site tours, assisting members of the public including families and children in the shop.

Typical working hours and Payrate:

Part-time hours: Minimum 6 hours per week
Variety of contracts/hours available.
Pay: £11.48 per hourPurpose of the Job:

Escorting guests around the facility and any other ad hoc duties required.
Leading Guests on tours
Ensure that all guests and potential guests at the attraction always receive the highest level of customer serviceKey Accountabilities:

Embrace the idea of 'the team' and actively work to ensure the success of the attraction. A conscientious attitude, ability to follow the script given and be open to receiving feedback from the management team.
Ensure you are always punctual, ready to start working at the time your shift starts.
Ensure the highest standards of presentation are maintained throughout the attraction.
Be courteous and professional to guests.
Observe and report to the General/Duty Manager immediately any incidents which may affect the presentation, other employees, or guests of the visitor attraction.Person Specification:

Essential:

Experience in retail, using tills, stock replen
Energetic, Happy, outgoing
Ability to engage members of the public
Ability to gather an audience and public speaking
Outstanding Customer Service
Commitment and passion to learning
Creativity and Enthusiasm
A flexible, hands-on, can-do approach
Initiative and positivist
An excellent work-ethic and desire to develop skills
Personable, presentable and highly professional
Able to work weekdays, weekends, school holidays and evenings as requiredDesirable

Experience in amateur dramatics
Previous Experience of working in the Tourism Sector
Experience in group management to maintain tight booking times
Ability to speak a foreign language
Awareness of health and safety
Storytelling/ Interest in HistoryBenefits:

Company events
Company pension
Flexitime
Free parking
Gym membership
On-site parkingWe're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

Challenge-trg Recruitment has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Apply now to become a part time Tour Guides and Retail staff!

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy