Details:
- Salary: £29,844 - Annum
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Annum
- Location: OL16 Rochdale Greater Manchester
- Date: 1 week ago
Description:
36.25 Hours – Fixed Term Contract (12 Months)
RBH currently have an opportunity for a Tenancy Sustainment Officer to join our Independence and Wellbeing Service, supporting individuals and families in maintaining stable and secure housing. You will use a person-centred approach to tailor service to meet customers individual needs, delivering early support and intervention to customers with vulnerabilities and complex needs.
What you will be doing:
* Working in partnership with Neighbourhood Housing Officers, Money Advisors and Enforcement Officers to provide support to vulnerable customers.
* Conducting initial assessments of customers, undertaking referrals to appropriate agencies.
* Assessing risks and providing appropriate safety interventions to reduce risks.
* Undertaking multi-agency working with safeguarding, support and safety teams
* Responding to and investigating initial concerns of safeguarding.
Who are we looking for?
* Experience of working in a Tenancy support role.
* Experience of delivering services to provide effective case management to support individuals and families who have complex support needs such as self-neglect, enduring mental health illness, hoarding, addiction, debt and domestic abuse.
* Good understanding of safeguarding legislation.
* Excellent communication and record keeping skills.
* Understanding of key legislation; The Care Act 2014, The Mental Capacity Act 2005, The Equality Act 2010, The Children’s Act 1989, The Domestic Abuse Act 2021, The Homelessness Reduction Act 2017
* Understanding of our diverse communities and the ability to adapt support provision accordingly.
What's in it for you?
As an RBH employee, you will receive a range of fantastic benefits, including: -
* SMART working arrangements
* Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
* Ability to purchase up to an additional 5 days leave per year.
* A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
* Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
* You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
* Plus, many more
Please refer to the attached Job Description upon completing your application
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application