Details:
- Salary: £18 - 21 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: East Midlands
- Date: 4 days ago
Description:
Are you an experienced Housing, Tenancy or Estate Management professional looking for your next contract opportunity?
We are currently supporting a Local Authority in Leicestershire that is seeking a Tenancy Management & Estate Officer to join their Housing team on an initial 3-month contract, with a strong likelihood of extension.
This is an excellent opportunity for someone who enjoys working directly with residents, managing their own patch, and delivering a high-quality tenancy management service.
The Role
Working across a patch of approximately 800 council-owned properties, you will be responsible for managing a range of tenancy and estate management duties while maintaining strong relationships with residents and local stakeholders.
This is a hybrid position, with 3 days spent on patch and 2 days working from home.
Key Responsibilities
* Managing low-level rent arrears and supporting tenancy sustainment
* Investigating and resolving low-level anti-social behaviour (ASB) cases
* Carrying out tenancy audits, tenancy visits and estate inspections
* Undertaking garden inspections and estate management duties
* Coordinating repairs and monitoring contractor performance
* Conducting fire safety checks and ensuring compliance requirements are met
* Working closely with residents to resolve tenancy-related issues
* Maintaining accurate records and case management systems
About You
To be successful in this role, you will have:
* Previous experience within a Housing Officer, Assistant Housing Officer, Estate Officer, Tenancy Officer or similar role
* Experience managing a housing or tenancy caseload independently
* Knowledge of tenancy management and estate management practices
* Experience dealing with low-level rent arrears and ASB cases
* Strong communication and resident engagement skills
* The ability to effectively manage a patch and prioritise workload
What's on Offer?
* Initial 3-month contract
* Strong possibility of extension
* Hybrid working arrangement
* Competitive day rate, negotiable depending on experience
* Opportunity to gain valuable Local Authority experience