Details:
- Salary: Up to £14.50 per hour
- Category: Customer Service
- Job Type: Temporary
- Salary Per: Hour
- Location: North East County Durham
- Date: 22 hours ago
Description:
Key Responsibilities
Call Handling
- Answer and manage incoming service calls promptly and professionally.
- Log service requests and ensure accurate documentation of customer issues.
Engineer Planning
- Schedule and allocate engineers for service tasks based on skill sets and availability.
- Optimise engineer routes and schedules to maximise efficiency and minimise downtime.
- Ensure engineer absence is m...
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