Details:
- Salary: £11.44 - Hour
- Location: NR1 Norwich Norfolk
- Date: 1 week ago
Description:
My client is city centre based and looking for experienced Customer Service Advisors to work in a busy and exciting inbound call centre. You’ll be handling a variety of calls and sometimes dealing with other forms of customer contact such as emails and live chat.
The successful candidate will be available to start immediately, with excellent communication skills (professional and friendly) and experience of using CRM’s. Full training will be provided.
Key responsibilities and requirements:
- Answering a variety of inbound customer queries across - enquiries, sales, and post sale queries
- Confident call handling and problem solving
- Proficient with computers and CRM systems
- Excellent customer service skills with a professional yet friendly approach
You will be required to work 35hrs per week Monday - Sunday between 8am - 6pm (must be available to work every other weekend. When working a weekend, you will have subsequent days off during the week)
If you are interested, please submit your details online or for further details please contact Lesley Freeman or Wendy Wakefield