Details:
- Salary: £12 - 12.49 - Hour
- Location: Farmoor
- Date: 2 weeks ago
Description:
Are you a positive and energetic person with exceptional customer service skills?
Our brilliant client is seeking a confident and personable individual to support the Customer Service team for a short-term assignment.
You will be the first point of contact for all enquiries, so providing a professional, engaging and friendly service will be essential.
The environment is casual, hardworking and committed – our client loves to embrace conscientious and innovative individuals who are seeking temporary work.
Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.
Temporary Customer Support Advisor Responsibilities
Respond to customer enquiries via telephone, email and live chat in a professional, friendly and timely manner
Provide a high standard of customer service and product knowledge
To assist customers in placing their bookings
Report any customer issues to the Customer Support Supervisor/Manager
Keep meticulous records of customer communications and conversations
Ability to work in a way that promotes the safety of children and young people
Ability to grasp product knowledge and portray this confidently to customers
Temporary Customer Support Advisor Rewards
Alongside a competitive hourly rate, the successful candidate will receive the following benefits:
Holiday pay
Valuable experience in a highly regarded organisation
Positive, relaxed and personable team members
Parking on-site
The Company
Our client operates within an entertaining and dynamic field - they have a hardworking yet fun and inspiring culture.
Temporary Customer Support Advisor Requirements
Alongside your outstanding customer service skills and positive attitude, you will have the following:
Ability to grasp product knowledge and portray this confidently to customers
Excellent communication skills, both on the phone, in person, and in writing
A strong focus on resolving customer queries in a professional and polite manner
Great Team Player
Professional, proactive and positive manner
Ability to remain calm when dealing with issues under pressure
Excellent attention to detail
Proficient in IT systems and data management
Location
Our client is located in Farmoor (OX2). There is onsite parking and a regular bus service.
Apply today, either online or directly to:
Katie Jaggers | Allen Associates |
Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter