Details:
- Salary: £11.54 - 12.90 - Hour
- Location: Crewe Cheshire
- Date: 2 weeks ago
Description:
An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner.
Client Details
This is a renowned company within the business services industry, boasting a workforce of several hundred employees. They have a strong reputation for delivering exceptional service to their expansive client base. This company is located in the bustling area of Crewe and is known for its commitment to employee development.
Description
As a Temporary Customer Service Advisor you will be:
Responding to customer inquiries via phone, email, and live chat
Identify customer needs and provide appropriate solutions
Track customer interactions and transactions, recording details of inquiries, complaints, and comments
Communicate and coordinate with internal departments
Maintain a high degree of product knowledge
Ensure customer satisfaction and provide professional customer support
Manage and resolve customer complaints
Follow up on customer interactionsProfile
A successful Temporary Customer Service Advisor should have:
Experience within customer service, preferably within a call centre environment
Exceptional communication skills
Proficiency in CRM systems
Strong problem-solving abilities
Excellent attention to detail
Ability to work well in a teamJob Offer
In return, our client can offer:
Competitive hourly rate
Weekly pay
Opportunity to work in a thriving business services industry
Dynamic and supportive work environment
Comprehensive training and development opportunities