Temporary Accommodation Visiting Officer

Description:

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers.
This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation.

Key Responsibilities
Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance
Ensure properties meet health & safety standards and contractual requirements
Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary
Support placements by verifying suitability of accommodation for households
Liaise with landlords, managing agents, and accommodation providers to resolve issues
Maintain accurate records of visits, inspections, and follow-up actions
Support Housing Options and Homelessness teams with placement decisions
Monitor occupancy levels and report unauthorised use or breaches of agreement
Provide feedback on property standards and contribute to contract performance monitoring
Assist with move-on planning and reducing reliance on temporary accommodationAbout You
Experience in housing, property inspections, tenancy management, or a related field
Understanding of homelessness legislation and temporary accommodation duties (desirable)
Strong communication and interpersonal skills
Ability to deal confidently with vulnerable clients and challenging situations
Good attention to detail and accurate record keeping
Ability to prioritise workload and manage a field-based role effectively
Full UK driving licence (or ability to travel between properties)If you have the relevant skills then please apply today