Temporary Accommodation Team Leader

Description:

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation.

Temporary Accommodation Team Leader
Public Sector - Local Government
Initial 6-month temporary assignment with potential for extension
36 hours per week, Monday to Friday
£26.68 per hour PAYE / £35.48 per hour Umbrella
Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely
ASAP Start

The Role

As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements.

You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents.

Key Responsibilities

Lead, motivate and develop a team of Temporary Accommodation Officers.
Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters.
Monitor landlord and accommodation provider performance, escalating issues where necessary.
Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases.
Respond to complaints, Member enquiries and other escalated casework.
Drive service improvements and ensure performance targets are achieved.
Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing.

About You

To be successful in this role, you will have:

Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services.
Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act.
Experience managing landlord relationships and accommodation providers.
Excellent communication, stakeholder management and problem-solving skills.
A proven track record of delivering high-quality services and improving team performance.
The ability to manage a demanding workload within a fast-paced environment.
If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser