Details:
- Salary: £13 - Annum
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Annum
- Location: South Shields South Tyneside
- Date: 2 days ago
Description:
Telephone Researcher / Survey Advisor
Location: South Shields, NE33
Hours: 37 hours per week, over 4 days
Pay: £10.85 – £12.90 per hour (dependent on age and performance)
About the Role
Pin Point Recruitment is recruiting Telephone Researchers to join a busy team in South Shields.
You will contact students and former learners to complete telephone surveys about their education and training experiences.
This is not a sales role.
Key Responsibilities
* Conduct outbound telephone surveys.
* Accurately record responses and information.
* Meet daily and weekly performance targets.
* Deliver excellent customer service.
* Handle objections professionally.
* Follow safeguarding and company procedures.
What We're Looking For
* Excellent communication and listening skills.
* Confident and professional telephone manner.
* Strong attention to detail.
* Positive, target-driven attitude.
* Good time management.
* Previous call centre experience desirable but not essential.
Hours & Pay
Hours: 37 hours over 4 days, with shifts between 9am and 8pm, Monday to Friday. Possible Saturday overtime.
* Ages 18–20: £10.85 per hour, increasing to £11.00 after 4 weeks.
* Ages 21+: £12.71 per hour, increasing to £12.90 after 4 weeks.
Pay increases are subject to meeting KPIs and attendance requirements.
Apply Now
If you're confident on the phone, motivated and enjoy speaking to people, apply today with your CV