Technology Team Lead

Description:

Arcas is working with a growing IT consultancy that delivers onsite technical services to a wide range of clients across London. They’re looking for a hands‑on Technology Team Lead to take ownership of day to day technical operations, lead a small team, and act as the escalation point during high‑pressure situations.

This role is ideal for someone who has stepped up as a team lead or senior engineer within an IT or network support environment and enjoys being the person people rely on when things get busy.

What you’ll be doing

* Leading and coordinating a small technical team across client sites

* Acting as the senior escalation point for IT and network issues

* Troubleshooting WiFi, switching, connectivity and infrastructure problems

* Prioritising and managing incidents in fast‑moving environments

* Working closely with clients, stakeholders and vendors

* Ensuring smooth technical delivery during peak periods

* Taking ownership of issues and guiding others through resolution

What we’re looking for

* Experience as an IT Team Lead, Senior IT Engineer, Network Support Lead, Senior Field Engineer, or similar

* Strong grounding in networking fundamentals (WiFi, switches, VLANs, DHCP/DNS, patching)

* Someone who stays calm, clear and decisive under pressure

* Confident communicator who can coordinate people and manage expectations

* Hands‑on problem solver who enjoys being the go‑to person

* Comfortable working onsite in dynamic, sometimes high‑pressure environments

Why this role

* High visibility and real ownership

* A role where personality and presence matter as much as technical skill

* Varied work across different client environments

* Opportunity to step into a leadership role without moving into full management

* A consultancy that values initiative, calmness and technical breadth

If you’re a senior engineer or team lead who thrives in fast‑moving environments and enjoys taking charge when it counts, this could be a great next step