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Technical Team Leader - 2nd and 3rd Line - MSP Service Desk - Hybrid Reading

Details:

Salary: £55,000
Category: Customer Service
Location: South East Berkshire Reading
Date: 1 week ago

Description:

Technical Team Leader

2nd & 3rd Line IT Service Desk Team Leader
Location: Reading Hybrid 3 days in office per week. (Month 1 full time in office)
Salary: £45,000 - £55,000

Role and responsibilities

Lead L2 analysts and L3 systems administrators in managed services, combining 65% hands-on technical work with 35% management.

Own senior escalations, major incidents, root cause investigations an...

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Technical Team Leader - 2nd and 3rd Line - MSP Service Desk - Hybrid Reading

Details:

Description:

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