Details:
- Salary: £25,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Bedford Bedfordshire
- Date: 20 hours ago
Description:
Technical Support Engineer - Bedford
Our client is looking to recruit a talented Technical Support Engineer to join their growing specialist engineering team in Bedford. Working within the environmental monitoring and instrumentation sector, you'll provide expert support on industry-leading noise, vibration and air quality monitoring systems, helping customers get the very best from cutting-edge technology.
This is an excellent opportunity to join an established and innovative business that invests in its people, offering comprehensive training, long-term career development and the chance to work with highly specialised equipment used across a wide range of industries.
Why Join?
Join a respected and growing engineering business within a specialist industry.
Work with cutting-edge monitoring and measurement technology.
Receive tailored training and ongoing career development.
Genuine opportunities for long-term progression.
Be part of a supportive, collaborative and knowledgeable team.
Modern office environment with free on-site parking.
About You
A degree (or equivalent) in Electronics, Electrical, Audio, Acoustical Engineering or Instrumentation, or relevant technical experience.
Ideally 2+ years' experience in technical support, field service or a similar engineering role.
Experience with scientific, industrial or electronic instrumentation is preferred.
Strong fault-finding skills across hardware and software.
Excellent communication skills with a customer-focused approach.
Well organised, proactive and eager to develop your technical expertise.
What You'll Be Doing
Providing first and second-line technical support via phone, email and remote access.
Diagnosing, troubleshooting and commissioning specialist monitoring equipment and software.
Assisting customers with installation, calibration, firmware updates and ongoing technical support.
Preparing equipment for dispatch, servicing, repairs and hire.
Delivering customer training and producing technical documentation.
Supporting demonstrations, site visits and maintaining accurate service records.
Benefits
Salary up to £30,000, depending on experience.
25 days annual leave plus bank holidays, with the option to buy or sell additional leave.
Additional holiday entitlement for long service.
Tailored training and excellent career development.
Monday-Friday, 8:30am-4:30pm.
Full-time, permanent office-based role in Bedford.For more information, contact Olivia Key at Penguin Recruitment