Details:
- Salary: £40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Woking
- Date: 5 days ago
Description:
Technical Support Engineer
Location: Woking (Hybrid Working Available)
Salary: Circa £40,000 + Benefits
The Opportunity
Our client is a well-established international engineering manufacturer with a strong reputation for delivering innovative technical solutions to customers across the UK and overseas.
They are looking to recruit a Technical Support Engineer to join their growing team. This is an excellent opportunity for an experienced engineer who enjoys solving technical problems and working directly with customers, but is looking to move into a more office-based, customer-facing role.
Working closely with both customers and the sales team, you'll provide technical advice, deliver product demonstrations, recommend solutions and help customers get the very best from the company's products. Full product training will be provided.
Following successful completion of probation, hybrid working is available, with a minimum of three days per week in the office.
Key Responsibilities
Provide technical support and guidance to customers and the sales team.
Deliver product demonstrations, technical presentations and customer training.
Understand customer requirements and recommend the most suitable technical solutions.
Respond to technical enquiries and assist with troubleshooting where required.
Visit customer sites to investigate technical or application issues.
Support customer onboarding and ongoing technical relationships.
Represent the business at customer meetings, exhibitions and industry events.
Work closely with internal departments to ensure successful delivery of solutions.
Build strong, long-term relationships with customers across the UK and international markets.
About You
This role would suit someone with a strong technical engineering background who enjoys working with customers and communicating technical information in a clear and professional manner.
You may currently be working as a:
Technical Support Engineer
Applications Engineer
Commissioning Engineer
Field Service Engineer
Technical Sales Engineer
Installation Engineer
Service Engineer
Project Engineer
You'll ideally have:
A solid engineering or technical background.
Excellent communication and presentation skills.
The ability to explain technical concepts to both technical and non-technical audiences.
A customer-focused approach with strong problem-solving skills.
Commercial awareness and an interest in supporting business development.
A full UK driving licence.
Flexibility to travel occasionally within the UK and internationally.
What's on Offer
Salary circa £40,000.
Hybrid working after successful probation.
Full product and technical training.
Opportunities for UK and international travel.
Company pension scheme.
The opportunity to join a growing international engineering business with genuine long-term career prospects