Technical Support


Details:
  • Salary: £30,000 - 35,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: ST6 Burslem Stoke-on-Trent
  • Date: 1 day ago
Description:

Technical Support needed for our Stoke on Trent based customer.
As Technical Support you will be responsible for:
* Application for & maintenance of all product certifications such as WRAS, Watermark, NSF etc.
* Arrange and co-ordinate samples for external 3rd party testing & assist in keeping projects on track.
* Report results using standard technical procedures where necessary.
* Run the artwork change process.
* Support the Customer Service Team with Technical Advice and customer enquiries.
* Assist with routine & process/product development testing where necessary.
Experience we are looking for:
* Over 5 years experience in a technical role.
* Science based qualifications – preferably to HND or degree level
* Excellent computer proficiency (MS Office – Word, Excel and Outlook)
* Ability to work under pressure and meet deadlines.
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

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