Technical Sales Consultant

Description:

This Technical Sales Consultant for Water Services role is a great opportunity to join an experienced and passionate team. As experts in Duct Cleaning and Legionella control, our client provides services and training in all aspects of water, ventilation, and grease hygiene, including TR19 Grease Compliance Cleaning and L8 Compliance, to the public sector, utility companies, and industrial, commercial, and retail clients. Established with rigorous growth plans, our client is looking for talented employees who are willing to learn and join their knowledgeable team.

Responsibilities:

As a Technical Sales Consultant for water services, you will follow sales processes to provide a smooth and efficient service to customers, while helping to grow the water hygiene business by maximising sales opportunities.

Act as the first point of contact for new water hygiene business enquiries, maintaining a friendly, welcoming, and professional approach.

Handle new water hygiene business enquiries and proactively manage your time across various workstreams within the sales function.

Prepare and chase quotes, renew service contracts, and provide technical support to the wider sales team.

Exhibit excellent organisation and time management skills.

Job Specific Functions:

Prepare, send, and follow up quotes relating to the water hygiene business, working towards monthly KPIs.

Nurture good relationships with customers and colleagues.

Confidently handle inbound and outbound calls to new and existing customers.

Proactively respond to new business enquiries.

Identify and maximise sales opportunities.

Learn the key fundamentals of legionella control.

Contribute towards the output of the sales team shared mailbox.

Manage work and time effectively to meet deadlines.

Resources Requirements:

Company Car

Smartphone

Laptop

Quality & Environmental Responsibilities:

Be familiar with and comply with all relevant sections of the company's Environmental Policy.

Ensure that company processes and procedures are followed and that customers (internal and external) receive a quality service.

Health & Safety Responsibilities:

Familiarise yourself with and comply with all relevant sections of the company health & safety policy.

Attend any health & safety meetings invited to or team meetings where health & safety updates are shared and OHSAS18001 standards are maintained.

Meeting Attendance:

Monthly and quarterly sales meetings.

Other meetings as requested.

Profile:

A curious individual with good questioning and listening skills.

A practically minded, great storyteller who can visualise a process and describe how your product will make prospects' lives easier.

A person with a high level of personal self-motivation and drive.

A disciplined individual able to consistently work to a process, efficiently using IT systems to achieve above-average results.

Requirements:

At least two years of sales experience in a water hygiene-related role.

Proven track record of generating new business and growing existing accounts.

Excellent administration and organisational skills.

High-level IT skills in Microsoft Office 365.

Ability to show technical understanding of water hygiene legislation and guidance