Details:
- Salary: £29,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: GU1 Guildford Surrey
- Date: 5 days ago
Description:
Our client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advisorto join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales.
Company Benefits:
* Quarterly bonus scheme (OTE approximately £1,800 per annum).
* End-of-year company performance and project bonus (circa £6,500).
* 25 days annual leave plus bank holidays.
* Health plan.
* Company pension following successful completion of probation.
* Comprehensive product and sales training.
* Supportive and collaborative team environment.
Key Responsibilities:
* Managing incoming customer enquiries via telephone, email and online channels.
* Building strong relationships with new and existing customers.
* Providing advice and recommendations based on customer requirements.
* Preparing quotations, processing orders and maintaining accurate customer records.
* Proactively following up enquiries and quotations to maximise sales opportunities.
* Identifying opportunities to introduce additional products and services where appropriate.
* Undertaking outbound contact with existing, lapsed and prospective customers.
* Resolving customer queries and providing a consistently high level of service.
* Maintaining accurate CRM records and managing sales activity effectively.
* Collaborating with internal teams to ensure an excellent customer experience.
Experience and Skills Requirements
* Previous experience in a sales, customer service, account management or client-facing role.
* Strong communication and relationship-building skills.
* Proven ability to work towards targets and deliver excellent customer service.
* Confident telephone manner and ability to engage with customers effectively.
* Excellent organisational skills and attention to detail.
* Comfortable using CRM systems and Microsoft Office applications.
* Commercial awareness and a proactive approach to identifying opportunities.
* Self-motivated, positive and results-driven attitude.
* Ability to work independently and as part of a team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted