Details:
- Salary: £55,000 - 65,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Telford Telford and Wrekin
- Date: 2 days ago
Description:
Are you an experienced technical professional with a strong background in fenestration, engineering, and manufacturing? We're looking for a Technical Manager to join a leading Window & Door Systems Manufacturer, providing technical support, overseeing product development projects and customer-facing solutions across the PVC-U and aluminium systems portfolio.
This is a key leadership role where you'll drive operational excellence, support customers and manufacturing teams, and play a vital part in delivering innovative, high-quality products to market.
Key Responsibilities
* Lead and manage field-based technical support services for customers across the UK.
* Deliver technical projects on time and within budget, enabling efficient manufacture of our window and door systems.
* Provide expert guidance on product application, fabrication, quality, and manufacturing processes.
* Work closely with Design, Production, R&D, and suppliers to resolve product and fabrication issues and drive continuous improvement.
* Support customers in troubleshooting technical and end-user issues, minimising business costs and enhancing customer satisfaction.
* Manage the day-to-day operation of the R&D workshop and testing facilities.
* Produce technical reports and present project updates to senior leadership teams.
* Lead, develop, and mentor technical staff through performance and development programmes.
* Champion health & safety, quality standards, and continuous improvement initiatives across the business.
* Manage annual PVC-U and aluminium material budgets and allocations.
What We're Looking For
* Formal Engineering qualification.
* Extensive knowledge of the window, door, and fenestration industry.
* Strong project management and problem-solving skills.Excellent communication skills with the ability to influence stakeholders at all levels.
* Proficiency in Microsoft Office applications.
* Commercial awareness and budget management experience.
* A proactive leader with a passion for innovation and continuous improvement.
This is an exciting opportunity to join a market-leading manufacturer and systems house, where you'll have the chance to shape technical strategy, influence product development, and work with some of the industry's most respected brands and customers