Details:
- Salary: £60,000 - 65,000 - Annum
- Location: Lambeth Greater London
- Date: 1 month ago
Description:
Job Title: Technical Service Manager
Location: Waterloo
Salary: £60,000 - £65,000
We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site in Waterloo. As Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to the highest standard. You will be a key member of a successful team working closely with the customer to ensure the clients receive the highest level of service.
Responsibilities:
* Manage technical service delivery to clients, ensuring high quality and timely delivery of services
* Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention
* Manage technical resources, including staff and contractors, to ensure that they are effectively utilized
* Identify and implement service improvement initiatives to enhance service delivery quality and efficiency
* Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary
* Provide technical guidance and support to clients and internal teams
* Ensure compliance with relevant industry standards and regulations
Qualifications:
* NVQ Level 3 in Electrical or Mechanical Engineer (Equivalent) Or Degree qualified.
* AP Status – Electrical or Mechanical
* 5 years of Experience in a technical / management role
* Excellent communication and interpersonal skills
* Strong leadership and team management skills
* Proven track record of delivering high-quality technical services to clients