Team Leader - Customer Service


Details:
  • Salary: not provided
  • Category: Customer Service
  • Job Type: Permanent
  • Location: West Midlands Birmingham
  • Date: 1 day ago
Description:

Team Leader

Location:?hybrid in Birmingham

Contract: Permanent

Hours: 40 per week, flexibility required

Salary:?£29,120

The Role:

You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents for a UK banking client, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and proce...




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