Team Leader- Care Support

Description:

Job Title: Team Leader

Reports to: Project Coordinator/Senior Management

Objectives of The Role
1. To provide additional support to the Senior Management as agreed
2. To assist the management team in ensuring agreed standards and targets are met
3. To work as part of a team delivering support to our services as needed
4. Provide person centred support to vulnerable adults, which improve the quality of the
individuals’ lives, promotes independent living and is relevant to the individuals changing needs.
5. Provide a high standard of care and support to individuals.
6. Facilitate and enable individuals to be involved in their own care and support, and to
participate in the development of services and the wider organisation.
7. Perform to the standards laid down by the CQC, Shine's policies & procedures, Skills for Care, SCIE, GSCC and as required and expected by the professionals and service users we deal with.
8. To ensure all other legal requirements are met, such as all relevant aspects of Health & Safety.

Key Responsibilities

1. To participate in shift patterns, as required by the service, which may include
morning/evening/weekend/waking night/sleepover/lone working/on-call duties
2. To participate in supervision and appraisals to support staff (as instructed by Senior
Management)
3. To undertake additional administrative responsibilities as agreed by Senior Management
4. To provide direct support to service users
5. To undertake key working responsibilities (as agreed)
6. To take the role of mentor in assisting with induction and development of new staff
7. To assist with service improvements and to attend all staff meetings
8. To assist with the property management tasks appropriate to the service and service
users needs
9. To develop knowledge base and skills relating to the specific service user group and to the specific needs of the individual service users
10. To always represent the company in a professional and positive attitude
11. To assist services users in identifying and solving problems that represent a barrier to their recovery
12. To always communicate and listen at the highest levels
13. To complete tasks as assigned by the management team to the best of your ability and within agreed timescales
14. To understand the wider objectives of the company and how your performance and
attitude contribute to this Limitations of The Role No staff disciplinary remit.

Key Responsibilities:(This list is not exhaustive)
Supervision and Leadership:
Provide strong leadership and direction to the team, fostering a positive
and supportive work environment.
Conduct regular supervision sessions and appraisals to evaluate staff
performance, identify training needs, and ensure continuous professional
development.
Compliance and Documentation:
Ensure adherence to regulatory standards and internal policies in all
aspects of practice and paperwork.
Conduct regular audits to assess the quality of documentation, ensuring
accuracy, completeness, and compliance with relevant regulations.
Safeguarding and Risk Management:
Oversee safeguarding procedures, ensuring the safety and well-being of
both staff and clients.
Implement risk management strategies and protocols to minimize potential
risks within the forensic mental health setting.
Communication and Collaboration:
Foster effective communication channels among team members, promoting
a collaborative and cohesive working environment.
Liaise with various stakeholders, including clients, families, external
agencies, and internal departments to ensure holistic and coordinated care.
Training and Development:
Identify training needs and facilitate relevant training programs for staff to
enhance their skills and knowledge in forensic mental health care.
Reporting and Accountability:
Prepare comprehensive reports for management, highlighting team
performance, challenges, and areas for improvement.
Take accountability for the team's actions and outcomes, ensuring
transparency and accountability in all endeavors.

Any Other Duties

The post holder may be required to perform duties other than those given in the job
description for the post. The particular responsibilities and duties attached to the post may vary from time to timewithout changing the general character of the duties or the level of responsibility entailed. Such variations are common occurrences and would not justify the re-evaluation of the post. In caseswhere a permanent and substantial change in duties and responsibilities of the post occurs,consistent with a higher level of responsibility, then the post may be eligible for re-evaluation.
Essential Behavioural Requirements for the Role
• To always behave with honesty and integrity
• To always behave in a professional manner and act as a positive role model for other
staff
• To always adhere to the company’s values