Details:
- Salary: £16.41 - 17.43 - Hour
- Location: Birmingham West Midlands (County)
- Date: 1 week ago
Description:
Team Leader - Birmingham
Taskmaster are currently recruiting for a Team Leader for our client based in Birmingham
Main Duties:
* Daily monitoring and processing of shared mailbox requests.
* Processing of CAFM change forms to update tables in the CAFM system.
* Updating and maintaining change control records in trackers.
* Communicating with various stakeholders to obtain approvals / rejections, follow ups and status updates.
* Improve scheduling to smooth work volumes and support sites with more efficient working / grouping of tasks.
* Review and monitor data tables in CAFM to ensure data accuracy and correct use.
* Update compliance records as required by the contract.
* Support Operations teams with training and guidance on the correct process and best practices with relation to the CAFM system.
* Support with updating of documentation relating to CAFM processes and training material.
* Coordinate ad-hoc requests with the Operations teams to obtain information required for CAFM updates and following changes in legislation or maintenance requirements in SFG20.
* Support ad-hoc projects that impact on CAFM and compliance.
* Monitor punctuality and fundamental behaviours within the team and escalate any issues to line manager.
* Provide guidance and knowledge around referrals to the team.
* Supporting internal / client calls when required.
* Note taking – in meetings where required.
* Cover for Business Improvement (CAFM) Manager.
* Ensures that building opening / closing processes are followed when first or last into the office.
* Keeping up to date records of sickness, lateness, Absences and Appointments within the team, escalating to line manager where required.
* Being First point of contact for sickness, lateness, Absences and Appointments, notifying line manager.
Skills:
* Good literacy skills ensuring that CAFM updates are spelled and formatted correctly.
* Good excel skills – Regular use of Lookups and Pivot Tables.
* Process awareness – can follow and implement process.
* Can interact well with various groups and stakeholders.
* Good communication skills.
* People development / mentoring / coaching.
* Prioritisation and delegating of work within the team.
* Problem solving using initiative when dealing with complex queries.
* Managing workload and prioritisation of tasks.
* Carrying out instruction from Business Improvement (CAFM Manager).
Start times: Monday-Thursday (phone number removed)pm and Friday’s remotely from home.
Pay: £16.41 to £17.43ph
Please apply for full details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)