Team Leader

Description:

EveryDay, a social enterprise wholly owned by Age UK North Tyneside is looking to recruit a Team Leader to work at various sites across Newcastle and North Tyneside including: Cross gates, Havelock Place, Hodgson House, Linskill Park and Weetslade Court. There is also the possibility of hybrid working as a Personal Support Assistant.

The successful candidate will ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service.

You will assist the Area Manager & Coordinator in ensuring the effective and efficient provision of a quality Care and Support Service in order to meet the needs and aspirations of individuals, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.

You will offer practical, flexible assistance, tailored to the individual, which promotes independence, improves confidence and provides support to maintain social networks as detailed in the Individuals’ Service Plans.

You will have operational supervisory responsibility for a team of PSA’s operating in this service, providing operational supervision and support in line with objectives and standards and will lead and motivate your team in meeting the care and support needs of customers in a way that promotes independence, respect and dignity of the individual.

Requirements for the role:

* Health and Social Care Level 3 or similar qualification in a similar field

* Demonstrable understanding and working knowledge of the Health and Social Care Act 2010

* Knowledge and understanding of the application of quality issues and good practice in relation to the client group and service delivery

* Preferably health & safety qualification